A frequently asked question we get is "how do I post additional projects for a neighbor seeking help, especially when I know I can't meet that need?"
We often have the opportunity to post additional projects for the person we're helping that we discover during the phone call or when we're helping them. Especially as we respond to COVID-19 projects by being proactive in using pre-existing projects as points of connection to our neighbors even if we can't help them with what they're currently requesting help for. If you happen to see someone in your area that needs a new roof, know you're not going to meet that need, but you just want to call; you can call them, talk to them, and then create a new project for that "Prayer/Encouragement" project or anything else they may request. You can then decide whether that was a one-time or an ongoing call. No obligation to take anything.
We Need Data! This action helps us keep track of what's happening through the NL website and what our volunteers are learning at this time. The more information you can help us gather through these phone calls, the more we're able to respond in a bigger way. The social service world is looking for real-time data and these phone calls allow us to gather information proactively rather than reactively.
This video walks you through how you can create new projects with what you learned about the original project and any additional needs you discovered from the call or project. If it's just additional information for the same project, then you can just update the project description. If it's a new need, create it, even if your new project was just a simple "check-in phone call" to encourage someone.
We appreciate your partnership and support during this time.
Message Jeff Shatto at Jeff@nlfw.org if you have any questions on how this works.